Nope! It's not broken! Flex Cup's innovative stem was designed to make the difficult process of removing a menstrual cup that much easier. With this change, we know that sometimes we can get a bit too excited and pull a little too hard.
Has this happened to you? Don’t worry, this does not change your cup's effectiveness in any way and it's an easy fix!
Simply work the stopper back through the hole of your cup like so:
You did it! Now get out there and go have the most comfortable period of your life!
And we're here for you at firstname.lastname@example.org if you have any other questions! 💗