You may have received an email letting you know that your order could not be processed. You have a few courses of action based on your situation.
- We'll try to process your order again in 2 days, so if your card information is correct, just hang tight and we'll try again!
- If you do need to update your payment information, you should see a link on your account page to update it or please contact us so we can send you a secure link, just email us at email@example.com Just note that your order will be processed immediately after updating your payment information, so if you need to update anything (change plan, or new shipping address) please email us first so we can help update that for you!
- Don't want a subscription anymore? No problem! Just complete this form to cancel your subscription. (If you are charged in GBP, please complete this form.)
Still have questions or need more help? Feel free to contact us at firstname.lastname@example.org