Our Perfect Fit Guarantee exists to provide users with the best possible experience while using a menstrual cup. Here's how it works:
If your Flex Cup doesn't feel right, reach out to our Flexperts who will work with you to find the perfect fit. This could mean trying a different fold, position, or cup size. There is a learning curve and we want to empower you in becoming an expert cup user!
The Perfect Fit Guarantee is available up to 6 months from the original purchase date and is limited to one replacement cup per customer with approved proof of purchase*.
*from an authorized seller
*Flex Cup and Softcup products are not interchangeable.
Still have questions? Contact our support team for assistance! ❤️