My Account

Account Help

• How can I change my plan?
• Which Payment Methods Do You Accept?
• My recurring payment was declined, what do I do?
• How do I change my next order date?
• How do I cancel my subscription?
• How do I pause my subscription?

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Shipping

• Can I cancel or edit my order?
• How do I update my shipping address?
• Can I re-route my shipment if it's going to the wrong address?
• Are your products available in stores?
• What countries do you ship to?

Starter Kit/Subscription

• Can I buy Flex Discs without a subscription?
• I've tried Flex Discs and now I want a subscription; do I need to buy a Starter Kit?
• How does the Starter Kit work?